Ordering and Payment

Secure Payment Processing

All payments made on the VonDrais.com website are encrypted using secure technology. Your card details are not retained by or visible to Von Drais employees.

Payment Types

Von Drais accepts the following payment cards:

Visa, MasterCard, American Express

Errors and Omissions

In the case of errors or omissions on the website, Von Drais reserves the right to refund your order prior to the goods being shipped.

Von Drais reserves the right to cancel any order if the product is no longer available. No compensation will be paid in such cases, but customers will be notified and reimbursed for the full cost of the order.

Every care has been taken to ensure that the descriptions and specifications of Von Drais products are correct. The colors shown on the website are a close representation, but slight variations in the actual product colors may occur due to different screen resolutions and browsers.

Order Confirmation

You will receive an email to confirm successful payment. If you have a problem processing your payment online or are not certain if your payment was successful, please email us at info@VonDrais.com.

Prices

Prices are quoted in US dollars.

Amending or Cancelling an Order

If you would like to amend your order, please email us at info@VonDrais.com. Please note that once an order has been processed, Von Drais is unable to cancel or amend it.

 

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